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Alauda Container Platform v4.0 Life Cycle Policy

Overview

Alauda provides a published product life cycle for Alauda Container Platform ("ACP"), in order for customers and partners to effectively plan, deploy, and support their infrastructure. Alauda publishes this life cycle in an effort to provide as much transparency as possible and may make exceptions from these policies as conflicts may arise.

Alauda Container Platform v4 provides a time-delineated, phased life cycle, where in at least 9 minor versions can be supported at any time. The time period of support is fixed from the point of minor version release and offers varying levels of support and maintenance. Alauda aims to forecast releases at a 4 month cadence, providing customers ample opportunity to plan.

Commencing with Alauda Container Platform 4, Alauda will denote all releases as LTS releases.

All released errata will remain accessible to active subscribers across the entire life cycle.

Support Policy Diagram

Life Cycle Phases

Full Support

This phase begins at the GA/release of the minor version and ends after a 6 month period for ACP LTS releases.

Full support is provided according to the published Scope of Coverage and Service Level Agreement.

During the Full Support Phase:

  • Qualified security advisories will be released as they become available.
  • Urgent and selected high priority bug fix advisories will be released as they become available.
  • All other bug fix may be released via periodic updates.
  • All other enhancement advisories will not be released.

In order to receive security and bug fixes, customers are expected to upgrade their ACP environment to the most current supported micro (4.y.z) version.

Maintenance Support

This phase commences after the Full Support phase for the respective minor version and ends at 36 months after GA for ACP LTS releases.

During the Maintenance Support phase:

  • Qualified security advisories will be released as they become available.
  • Urgent and selected high priority bug fix advisories will be released as they become available.
  • Other bug fix may be released at Alauda’s discretion, but should not be expected.
  • All other enhancement advisories will not be released.

At the end of the maintenance support phase, software and documentation will continue to be available to customers however no technical support will be provided except assistance to upgrade to a supported version. Full functionality of an ACP cluster(s) may require access to hosted services provided by Alauda, the availability of these services cannot be guaranteed for unmaintained and unsupported versions of ACP.

Life Cycle Dates

Life Cycle Dates Diagram
Version General availability Full support ends Maintenance support ends
Full Support
v4.2.z 2025-12-08 2026-06-08 2028-12-08
v4.1.z 2025-07-31 2026-01-31 2028-07-31
Maintenance Support
v4.0.z 2025-04-08 2025-10-08 2028-04-08
End of life